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Responsible Gaming

Dover Downs Hotel & Casino® is committed to providing a safe and fun environment for our customers and employees. We take our responsibility for the safety and welfare of our guests very seriously and have established policies and procedures that support our objectives.

We believe it is our responsibility to create awareness about the importance of responsible gaming. By educating our staff and our patrons, we can help someone who suffers from a gambling disorder.

When gambling is out of control, the game is no longer about fun and winning.

Signs & Symptoms

  • Gambling makes home life unhappy
  • Feeling remorse after gambling
  • Desire to win again and again
  • Gambling to escape worry or trouble
  • Changes in sleeping or eating habits due to gambling
  • Loss of work time due to gambling
  • Borrowing to finance gambling
  • Considering or committing an illegal act to finance gambling
  • Considering self-destruction as a result of gambling

How to Get Help

1. Delaware Council on Gambling Problems, Inc.
Call any time from any where
or click here

2. Gamblers Anonymous
A 12-step support group for the compulsive gambler. Through Gamblers Anonymous, many have found the support and suggestions necessary to stop gambling and live healthy and happy lives. For a Gamblers Anonymous chapter near you, call the national service office at 213-386-8789, or leave a message at 302-984-2277.

3. Gam-Anon
A support group for the spouse, family and friends of the problem gambler who may need help to cope with the emotional and financial stress associated with this disorder. Membership is voluntary; there are no fees. For more information, call the national service office at 718-352-1671. Leave a message any time.

4. Professional Counseling
Trained therapists and addiction counselors can help gamblers to understand this addiction and develop new coping skills to deal with the stress of everyday living. Intensive outpatient programs, as well as inpatient and residential treatments, are also available.

Underage Gambling

Delaware State Law prohibits any person younger than 21 years of age to play or place wagers at or collect winnings from any slot machine. Dover Downs Hotel & Casino prohibits any person younger than 21 to enter the casino.

Dover Downs Hotel & Casino prohibits any person younger than 18 years of age to place wagers or collect winnings from the pari-mutuel clerks in simulcast or live horse racing. Responsible Alcohol Service

Dover Downs Hotel & Casino reserves the right to deny the service of alcoholic beverages to patrons who are, or who appear to be intoxicated. Delaware State Law prohibits the possession, purchase and/or consumption of alcoholic beverages to persons younger than 21 years of age.

Tobacco Products and Minors

Dover Downs Hotel & Casino prohibits the service or sale of any tobacco products to persons younger than 18 years of age.

Unattended Children

Children age 17 and younger must be accompanied by an adult at all times. If you choose to bring your children to Dover Downs Hotel & Casino, please make sure you are responsible and share in our efforts that no children are left unattended at any time. We care about your children and want to ensure their utmost safety.

Security will attempt to locate the parent or guardian of any child left unattended. If a parent or guardian is located, he or she will be advised of company policy and the child will be returned to his or her care and custody once the parent or guardian has presented proper identification.

Parents or guardians who do not comply with this policy will be required to leave the property. If a parent or guardian cannot be located within one hour, the Dover Police Department will be contacted and the child will be turned over to their care and custody. The Dover Police Department will determine whether to contact the Delaware Division of Youth and Family Services.